Frequently Asked Questions
We do not have sample sizes available at this time.
Join the Flavor Club on our website and receive exclusive coupons, recipes, event invitations & reminders, and more direct to your email inbox! Coupons are only redeemable at stores and are not accepted on our website. Also look for us on Facebook, where we have drawings for free product.
We are not able to offer tours of our factory.
You can find all of our products here, on our website. Many products can also be purchased at retailers across the country. To find a store near you, visit our Store Locator. If you are visiting or live in Tacoma, WA, you can come by our office during business hours to purchase any of our products.
We process orders Monday – Friday between 8:00 am - 1:00 pm PST. Most order ship from Tacoma, WA within 2-4 business days. We have negotiated lower rates with UPS and pass those saving onto our customers. UPS is unable to deliver to PO, APO, AFB or FPO boxes. For PO Boxes, please provide a physical address for shipping on the checkout screen. For all others, please call us to place your order.
All products are delivered by UPS and will usually arrive in 7-10 business days unless you choose expedited delivery by selecting either ‘3-day select' or '2nd day air' or ‘Next day air’ guaranteed service at the appropriate additional charge.
Yes, place your order online and chose the correct country before entering the shipping address.
UPS is unable to deliver to PO, APO, AFB or FPO boxes. For PO Boxes, please provide a physical address for shipping on the checkout screen. For all others, please call us to place your order.
At this time, we do not offer same-day shipping.
We are not currently able to charge shipments to other UPS or FedEx account numbers.
If you are interested in purchasing from us as a business, please call (800) 962-1462 for more information.
Business orders cannot be placed on our website at this time. Please call (800) 962-1462 or email Lori@Johnnys.com to place your order.
ALLERGY, NUTRITION & DIET FAQ'S
Some of our products are gluten and/or dairy free. Most of our products contain no added MSG. However, there is always the risk of cross-contamination. See the Nutritional Facts information on each product to see all ingredients and allergens.
We are not kosher or Halal.
If you do not see the “best before” date on your product, please contact us email@example.com
The average shelf life is 12-24 months depending on the product.
All dry seasonings are shelf stable, including Parmesan Garlic Seasoning. Concentrates, dressings and sauces should be refrigerated after opening.
We sell Johnny’s around the world... in the US, look for us at Costco, CVS, Walmart, Bartell's and most other major national retailers; visit our Store Locator page for more information. If you are in the PNW, you can visit our office in Tacoma, WA. You can always order directly from our website. Also, distributors determine which items they stock based on consumer demand. Asking local store managers to stock a particular product often helps to expand the selection of our products on store shelves.
Visit our Recipes page for amazing recipes and videos.
Yes, we are at many events and stores demos around the country.